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Receptionist
Delaware Tribe of Indians
Employment Opportunity
Receptionist
Full-time
Bartlesville, OK
General Description
Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within the tribe.
Qualifications
- High School degree
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Duties and Responsibilities
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
- Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
- Collect, sort, distribute and prepare mail, messages and courier deliveries.
- File and maintain records.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Schedule appointments, and maintain and update appointment calendars.
- Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers.
- Other duties assigned by Tribal Operations Manager.
This job description reflects the general functions required of the employee for this job, but the
description should not be considered an all-inclusive listing of work requirements. Individuals may
perform other duties as assigned, which may include changes to schedules of time and days, by the
supervisor.
TO APPLY
Fill out application with resume attached and turn in to the Human Resource Department by walk-in, email or regular mail. Contact Jordan Percy at jpercy@delawaretribe.org or use the address below.
Jordan Percy
Human Resource Department
5100 Tuxedo Blvd.
Bartlesville, OK 74006
We will be accepting applications until the closing date of November 14, 2019.
Enrollment Clerk
Delaware Tribe of Indians
Employment Opportunity
Enrollement Clerk
Full-time
Bartlesville, OK
General Description
An enrollment clerk for the Delaware Tribe of Indians serves as support staff for the Enrollment Department Director. It is the duty of the enrollment clerk to keep the Enrollment Department current in processing applications for tribal enrollment.
Qualifications
- High School Diploma or GED
- Requires a high level of personal integrity and ethics
- Requires a high level of problem solving and organization skills
- Must be able to maintain confidentiality
- Requires willingness and ability to learn new skills, including travel to conferences and training sessions
- Requires ability to use Microsoft Office Suite programs as well as Microsoft Project. Proficiency in the Progeny program preferred but not required
- Must become proficient in the Progeny Program within 30 days of hire
- Requires good interpersonal, communication and teamwork skills
- Requires a high level of confidentiality
- Requires excellent verbal and written communication skills
- Must have own transportation and clean driving record- may be required to drive GSA vehicle or tribal vehicle to meeting or training
Duties and Responsibilities
- Ensures that all membership applications are complete
- Provide exceptional customer service to Delaware Tribal members
- Receive and process all membership applications
- Enter new enrollees into the system within the time frame specified in Tribal Law
- Mail birth certificates and other original documents back to applicants
- Ensure all tribal enrollment files are up to date
- Print and mail enrollment cards with accompanying documents
- Accepts the responsibility of maintaining all enrollment files
- Other duties as assigned by Enrollment Director
This job description reflects the general functions required of the employee for this job, but the
description should not be considered an all-inclusive listing of work requirements. Individuals may
perform other duties as assigned, which may include changes to schedules of time and days, by the
supervisor.
TO APPLY
Fill out application with resume attached and turn in to the Human Resource Department by walk-in, email or regular mail. Contact Jordan Percy at jpercy@delawaretribe.org or use the address below.
Jordan Percy
Human Resource Department
5100 Tuxedo Blvd.
Bartlesville, OK 74006
We will be accepting applications until the closing date of September 6, 2019.
Housing Maintenance Worker
Delaware Tribe of Indians
Employment Opportunity
Maintenance Worker
Full-time
Chelsea, OK
General Description
Desired applicant must be able to perform a variety of skilled and semi-skilled tasks of routine difficulty in homes, duplexes, apartments and outdoors. Applicant must be self-motivated and able to work with elderly tenants and families. Tasks will involve repairs, cleaning and maintaining assigned properties. Preventive maintenance, ground keeping and property inspections, including assigned work orders and other duties as assigned.
Full time position Monday – Friday, under the general supervision of the Maintenance Lead and the Housing Director.
Qualifications
- High school diploma/GED, plus 1-2 years of experience and/or training in residential building maintenance and grounds keeping.
- Must possess an Oklahoma Driver’s License and be eligible to be added to the DTHP’s insurance and both must be maintained as a condition of employment.
- Must be able to pass drug test and background check.
- Must be able to communicate well both oral and in writing and be able to shift assignments based on priority and /or direction.
- Must have experience to properly utilize, a variety of construction hand and power tolls including chop saws, power washers and generators.
- The ability to correctly follow instructions for make-ready units for immediate move-ins which, may include but not limited to: follow painting instructions, drywall preparation and repair instructions, texturing and sealing methods instruction, floor care instructions, the basic plumbing and electrical repair and grounds keeping.
- Ability to regularly lift, carry, push, pull or move objects weighing 50 pounds and occasionally up to 100 pounds with safe techniques.
- Ability to follow written and oral instructions.
- Ability to keep records, project tracking reports, and must be self-motivated.
- Ability to accurately estimate time and materials required for repairs and/or maintenance work.
- Ability to work outdoors daily.
Duties and Responsibilities
- Must be able to receive after work hours On Call request on a routine basis and either complete after hours work orders or temporary correct the problem until normal hours to fully correct the problem or call specific business if unable to or if a licensed business is required
- Perform maintenance and repairs to residential units to include but not limited to: basic plumbing issues, pumps fixtures, minor electrical, window and door repairs or installation cabinets repair, cleaning, floor care including installations of vet, concrete repair
- Changed doors or locks on units
- Assist in the installing appliances and perform minor maintenance or repairs to appliances
- Ability to learn to identify and report any irregular, unsafe or hazardous conditions in units or on DTHP grounds
- Perform custodial duties within assigned work areas
- Maintain and repairs fences, gates and walkways
- Paint and maintain interior and exterior of units
- Clean out drainage ditches and culvers as needed
- Clean gutters and roof as needed
- Properly complete tasks as assigned
- Properly use and maintain all DTHP equipment, tools and materials and assures safe and proper storage
- Maintains consistent vehicle inventory of all DTHP equipment, tools and material and assures safe and proper storage
- Responsible for maintaining a clean and safe work area
- The ability to learn to be responsible for following safe work procedures
- Ability to work with and under the direction of others in special projects and ongoing maintenances or grounds keeping while maintaining a respectful, courteous manner
- Other duties assigned by the Housing Inspectors of the Delaware Tribe Housing Program
This job description reflects the general functions required of the employee for this job, but the
description should not be considered an all-inclusive listing of work requirements. Individuals may
perform other duties as assigned, which may include changes to schedules of time and days, by the
supervisor.
TO APPLY
Fill out application with resume attached and turn in to the Human Resource Department by walk-in, email or regular mail. Contact Jordan Percy at jpercy@delawaretribe.org or use the address below.
Jordan Percy
Human Resource Department
5100 Tuxedo Blvd.
Bartlesville, OK 74006
We will be accepting applications until the closing date of July 15, 2019.
Enrollment Director
Delaware Tribe of Indians
Employment Opportunity
Enrollment Director
Full-time
General Description
The Director of the Delaware Tribal Enrollment Department is responsible for leading the Enrollment Department and its staff, preparing an annual plan and budget for the department, managing special projects that work toward the continual improvement of the department and its services, and ensuring all department staff perform their duties in a manner that positively represents the Delaware Tribe of Indians. This is one of the most visible departments in the Tribe so professional appearance, conduct, customer service and confidentiality is a must.
Qualifications
Bachelors Degree in Business Administration, Library Sciences or Indian Studies OR two to three years experience in a tribal enrollment office.
- Requires a high level of personal integrity and ethics.
- Requires a high level of problem solving and organization skills.
- Requires familiarity with the concepts of project management and audits.
- Requires familiarity with the concepts of budget development and compliance with Tribal/federal budgets.
- Requires familiarity with planning concepts.
- Requires willingness and ability to learn new skills, including travel to conferences and training sessions.
- Requires ability to use Microsoft Office Suite programs as well as Microsoft Project. Proficiency in the Progeny program preferred but not required.
- Ability to become proficient in the Progeny Program within 30 days of hire.
- Requires excellent interpersonal communication and teamwork skills.
- Requires a high level of confidentiality due to the nature of the department.
- Requires excellent verbal and written communication skills.
- Must have good spelling, typing and computer skills.
Duties and Responsibilities
- Provides direction and oversight to Enrollment Department staff, as well as delegates duties and projects.
- Provides exceptional customer service to Delaware Tribal members.
- Creates monthly, quarterly and annual reports on the Enrollment Department.
- Creates annual plans, including budgets.
- Maintains and researches list of “Lost Delaware” to update membership information.
- Trains all new hires in the Enrollment Department.
- Identifies and/ or develops appropriate policies and procedures for the department and update as needed.
- Creates and presents monthly resolution approving new Tribal members to the Tribal Council.
- Assures that electronic records for each Tribal member are created and maintained according to Tribal law.
- Provides statistical reports concerning membership to authorized parties.
- Provides mailing lists as needed to authorized individuals
- Performs bi-annual audits of enrollment files and address findings to the Tribal Manager.
- Verifies enrollment of Tribal members to external sources (IHS, BIA, LIHEAP).
- Accepts a custodial responsibility for the Delaware Tribal Enrollment Department and all of the records housed in that department.
- Be present at work related events if they land on weekends or holidays.
- Supervises the enrollment staff and provides training and guidance as needed.
- Verifies eligibility for enrollment into the Tribe.
- Performs duties as assigned by the Tribal Operations Manager and Tribal Council.
This job description reflects the general functions required of the employee for this job, but the
description should not be considered an all-inclusive listing of work requirements. Individuals may
perform other duties as assigned, which may include changes to schedules of time and days, by the
supervisor.
Physical Demands
Must be able to lift or move up to 25 pounds. Employee is frequently required to sit, stand, walk,
handle, lift and grab objects.
TO APPLY
Fill out application with resume attached and turn in to the Human Resource Department by walk-in, email or regular mail. Contact Natalie Godinez at ngodinez@delawaretribe.org or use the address below.
Natalie Godinez
Human Resource Department
5100 Tuxedo Blvd.
Bartlesville, OK 74006
We will be accepting applications until the position is filled.
Domestic Violence Advocate
Delaware Tribe of Indians
Employment Opportunity
Domestic Violence Advocate
Full-time
General Description
The Domestic Violence Advocate’s main role is to assist domestic violence victims in achieving safety and resource utilization to be free from violence. The Advocate will assist victims by promoting trust and communication with the criminal and civil court system as well as partner agencies.
Minimum Qualifications
A Bachelor’s Degree in Social Sciences with a minimum of one year of experience OR 3 to 5 years of experience working in the field of domestic violence advocacy or crisis intervention with a demonstrated understanding of the dynamics of domestic violence and effective intervention strategies. Must be skilled in working with sensitive issues and possess a commitment to respecting the confidential nature of the work. Must have a proven ability to work effectively with diverse clients and resource services. Must have a demonstrated problem-solving approach to concerns and challenges. Must be proficient in data collection and reporting, and possess strong written and oral communication skills.
Job Responsibilities
- Provides crisis intervention and advocacy services for domestic violence and sexual assault victims, including:
- Safety Planning
- Needs Assessment
- Referral Services and facilitation in obtaining services
- Lethality Assessments
- Domestic Violence Education
- Court accompaniment and support
- Court preparation and follow-up
- Assists victims in completing the ex parte order of protection paperwork, presenting the protective order petition to the Court and understanding the legal process.<.li>
- Assists victims in identifying and obtaining resources for basic needs.
- Provide ongoing advocacy based counseling and safety planning.
- Engage in community networking activities to both increase access to services for individuals as well as assist community service providers in understanding the dynamics of abuse.
- Attends and participates in local, state and tribal coalition meetings and programs.
- Assists in the evaluation and revision of policies, procedures and protocols, and provides technical assistance. Facilitates data collection and management.
- Responsible for special projects such as the development and presentations or training programs for tribal staff and community partners.
- Other duties as assigned by the Director of Children & Family Services.
TO APPLY
Fill out application with resume attached and turn in to the Human Resource Department by walk-in, email or regular mail. Contact Natalie Godinez at ngodinez@delawaretribe.org or use the address below.
Natalie Godinez
Human Resource Department
5100 Tuxedo Blvd.
Bartlesville, OK 74006
We will be accepting applications from December 2018 through January 2019.
Enrollment Clerk
Delaware Tribe of Indians
Employment Opportunity
Enrollment Clerk
General Description:
The enrollment clerk will assist with daily duties to the director and department. The clerk is a first point of contact for incoming calls and enrollment inquiries. Knowledge of the Tribe’s enrollment process will be gained and is needed to assist potential tribal members. Be able to deliver step by step process on enrollment and help find answers to any questions members may have. Must learn and understand the numerical filing system. The clerk will complete all duties with the highest levels of customer/member service. The enrollment clerk will report directly to the enrollment director.
Qualifications:
- High School Diploma or GED
- Prefer experience with Microsoft 2013 Office products and Progeny systems
- 1 year clerical/admin experience or 1 year college completion
Physical Demands:
- Must be able to lift or move up to 25 pounds. Employee is frequently required to sit, stand, walk, handle, lift and grab objects
Duties and Responsibilities:
- Gives details on enrollment process while assisting potential members
- Conduct all business with the highest levels of customer service. This includes phone calls, in-person communication, emails, and mail
- Learn and navigate through Progeny record keeping system. Entering of new members and maintenance of previous member’s information
- Create and update physical files for members, both new and previous
- Create ID cards for new members and replacement of lost/old cards as needed
- Update member’s enrollment status or issues with applications
- Communicate issues/errors with director and assist with rectifying as needed
- Prepare and stamp outgoing mail. To be prepared under departments standards and comply with the USPS
- Assist with inventory and supply order as needed
- Take incoming calls and provide information to enrollment inquiries
- Provide customer service as needed
- Review, enforce and work under the guidelines for the Delaware Tribe of Indians Enrollment Act
This job description reflects the general functions required of the employee for this job, but the description should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, which may include changes to schedules of time and days, by the supervisor.
To Apply:
Please apply in person OR email resumes to ngodinez@delawaretribe.org or fax to 918-337-6575 or mail to 5100 Tuxedo Blvd, Bartlesville OK 74006, with subject line of Enrollment Clerk. Applications and complete Job Description can be found on this page. Position closes September 6, 2018.
Delaware Tribal/Native American preference will be observed.
Domestic Violence Advocate
The Delaware Tribe of Indians is looking for a Domestic Violence Advocate. The Domestic Violence Advocate’s main role is to assist domestic violence victims in achieving safety and resource utilization to be free from violence. The Advocate will assist victims by promoting trust and communication with the criminal and civil court system as well as partner agencies.
Qualifications:
A Bachelor’s Degree in Social Sciences with a minimum of one year of experience OR 3 to 5 years of experience working in the field of domestic violence advocacy or crisis intervention with a demonstrated understanding of the dynamics of domestic violence and effective intervention strategies. Must be skilled in working with sensitive issues and possess a commitment to respecting the confidential nature of the work. Must have a proven ability to work effectively with diverse clients and resource services. Must have a demonstrated problem-solving approach to concerns and challenges. Must be proficient in data collection and reporting, and possess strong written and oral communication skills.
To apply please send resumes and cover letters to ngodinez@delawaretribe.org.
Wellness Center Attendant
Delaware Tribe of Indians
Employment Opportunity
Wellness Center Attendant
General Description:
The Wellness Center Attendant monitors Wellness Center activities and provides instruction to clients on the use of Wellness Center equipment, and maintains the Wellness Center area.
Qualifications:
- High School Diploma or GED
- Requires a high level of personal integrity and ethics
- Requires a moderate level of problem solving skills
- Requires willingness and ability to learn new skills, including travel to conferences and training sessions
- Requires ability to use Microsoft Office Suite programs
- Requires familiarity with exercise equipment
- Must be certified to perform CPR or must be willing to obtain CPR certification
- Must be able to lift at least 40 lbs
- Requires good interpersonal communication and teamwork skills
- Must have own transportation and clean driving record – may be required to drive GSA vehicle or tribal vehicle to meeting or training
Duties and Responsibilities:
- Accepts membership payments for Accounting Department processing (both shifts)
- Processes membership applications
- Makes ID Cards for members
- Maintains membership list on computer
- Provides Monthly Reports to Supervisor to present to Tribal Council
- Does daily laundering of towels (night attendant)
- Cleans all exercise equipment (both shifts)
- Reconciles Petty Cash with receipts
- Assures members use equipment properly (Both Shifts)
- Cleans and mops bathrooms daily
- Performs other duties assigned by Tribal Manager.
To Apply:
Please email resumes to jexendine@delawaretribe.org or fax to 918-337-6591 or mail to 5100 Tuxedo Blvd, Bartlesville OK 74006, with subject line of Wellness Center Attendant. Applications and complete Job Description can be found on this page. Position closes August 2, 2018.
Delaware Tribal/Native American preference will be observed.
Human Resources Generalist
Delaware Tribe of Indians
Employment Opportunity
Human Resources Generalist
General Description:
In a branch of the Delaware Tribe, assists in providing a wide range of HR support and advice to a staff of approximately 40 employees. Administers policies relating to all phases of Human Resources activity by performing the following duties:
Qualifications:
- A Bachelor’s degree in Human Resources from a four-year college or university, OR
- An Associate’s Degree in Human Resources and 2-3 years direct experience
- Ability to address, investigate and resolve complaints and concerns
- Knowledge of employee benefit programs
- Knowledge of payroll tax liabilities
- Familiarity with worker’s comp and state regulated mandates on employment
- Ability to write reports, business correspondence, and procedural manuals
- Ability to effectively present information to employees, management, customers and the general public
- Ability to define problems, collect information, establish facts and draw valid conclusions
- Requires a high level of personal integrity and ethics
- Willingness and ability to learn new skills, including travel to conferences and training sessions
Duties and Responsibilities:
- Creates job descriptions and advertises job postings
- Recruits qualified applicants to fill vacant positions
- Serves as in-house training coordinator
- Enters new hires into the payroll system
- Maintains Policies and Procedures Manual
- Assist Department Directors with maintaining and updating Position Descriptions
- Mediates disputes and grievances
- Performs payroll adjustments, approvals, and submissions
- Conducts New Employee Orientation
- Administers all benefit plans
- Responds to inquiries regarding policies, procedures and programs
- Responds and advises on personnel issues
- Investigates accidents and reports to insurance carrier
- Maintains personnel files
- Conducts wage surveys within labor market when assigned
- Prepares employee separation notices and related documents
- Conducts exit interviews
- Other Human Resource duties as needed or assigned
Supervisory Responsibilities:
- None
To Apply:
Please email resumes to jexendine@delawaretribe.org or fax to 918-337-6591 or mail to 5100 Tuxedo Blvd, Bartlesville OK 74006, with subject line of Human Resources Generalist. Applications and complete Job Description can be found on this page. No phone calls please. Position open until filled.
Delaware Tribal/Native American preference will be observed.
Receptionist
Delaware Tribe of Indians
Employment Opportunity
Receptionist
General Description:
Answers inquiries and obtains information for general public, customers, visitors, and other interested parties. Provides information regarding activities conducted at the tribe; location of departments, offices, and employees within the tribe.
Qualifications:
- High school degree
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Duties and Responsibilities:
- Greets persons entering establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations.
- Provides information about establishment such as location of departments or offices, employees within the organization, or services provided.
- Operates telephone switchboard to answer, screen and forward calls, provides information, takes messages, and schedules appointments.
- Collects, sorts, distributes and prepares mail, messages and courier deliveries.
- Files and maintains records.
- Transmits information or documents to customers, using computer, mail, or facsimile machine.
- Processes and prepares memos, correspondence, travel vouchers, or other documents.
- Performs administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers.
- Orders office supplies on a routine basis.
- Performs other duties assigned by Tribal Manager.
To Apply:
Please email resumes to jexendine@delawaretribe.org or fax to 918-337-6591 or mail to 5100 Tuxedo Blvd, Bartlesville OK 74006, with subject line of Receptionist. Applications and complete Job Description can be found on this page. No phone calls please. Position closes at 5:00 pm, June 12, 2018.
Delaware Tribal/Native American preference will be observed.