Receptionist
Delaware Tribe of Indians
Employment Opportunity
Department: Family & Children Services
Employment Status: Regular
Bartlesville, OK
Immediate Supervisor: Finance & Operations Manager
General Description
The primary role of the receptionist is to be the first point of contact for clients and direct them to the correct staff. This includes contacts via phone, email, and in person.
Required Qualifications
- Minimum 1 year of secretarial/administrative experience; Associate’s Degree in related field preferred.
- Excellent organizational skills, time management, and detail oriented thinking.
- Skilled in working with sensitive issues and committed to respecting the confidential nature of the work.
- Ability to work effectively with clients of diverse sexual orientations, races, ethnicities, cultures, religions, and socioeconomic backgrounds.
- Demonstrated problem-solving approach.
- Proficient in data collection and reporting.
- Superb written and oral communication skills.
- Ability to represent the tribe and the program in a professional and helpful manner.
- Familiarity with Microsoft Office and business equipment.
Duties and Responsibilities
- Responding to all customer inquiries in a polite and timely manner.
- Assisting distressed or agitated clients in a calm and supportive manner.
- Listening to clients’ needs and determining the correct staff member to contact to assist them.
- Answering phone calls and transferring them to the correct staff if necessary.
- Assist clients through the check-in process.
- Distribute and receive program applications.
- Receive mail, packages, and child support payments.
- Other duties as assigned by the director or finance & operations manager.
Indian Preference Policy
In accordance with the Indian Preference Act of 1934, (Title 25, USC, Section 47), Indian Preference will be observed in hiring.
TO APPLY
Fill out application with resume attached and turn in to the Human Resources Department by walk-in, email, or regular mail. Contact Human Resources at jobs@delawaretribe.org or use the address below.
Human Resources Department
5100 Tuxedo Blvd.
Bartlesville, OK 74006
D5 Creation